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TERMS & CONDITIONS

Welcome to Glowgen Cosmetics! By using our website, products, and services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

These Terms govern your access to and use of Glowgen Cosmetics' website, products, and services. By accessing our website or purchasing from us, you agree to these Terms. Glowgen Cosmetics reserves the right to update or modify these Terms at any time, and your continued use of the website represents acceptance of these changes.

2. Eligibility to Purchase

To make a purchase on our website, you must be at least 18 years old and legally capable of entering into binding contracts. By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Pricing

Glowgen Cosmetics strives to display accurate product descriptions, pricing, and availability. However, errors may occur. In case of any discrepancies, we reserve the right to correct information and adjust pricing without prior notice.

  • Pricing: All prices are listed in [currency] and include applicable taxes unless stated otherwise.

  • Availability: Products are subject to availability. If an item is out of stock, we will notify you and may cancel the order if necessary.

4. Orders and Payment

When placing an order, you agree to provide current, complete, and accurate purchase information. Once you place an order, you’ll receive an order confirmation email.

  • Order Processing: Orders are processed within 2-3 business days. Shipping times vary based on location and delivery method.

  • Payment Methods: We accept major credit/debit cards, net banking, and other specified payment methods. Your payment is securely processed, and personal details are protected in compliance with privacy standards.

5. Shipping & Delivery

Please refer to our [Shipping Policy](link to shipping policy) for detailed information. Glowgen Cosmetics will not be held liable for any delays or damages caused by third-party shipping carriers.

6. Returns & Refunds

For complete details on returns, exchanges, and refunds, please see our [Return Policy](link to return policy). Eligible returns must meet the stated criteria, and refunds are processed once the returned product is inspected.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please review our [Privacy Policy](link to privacy policy) to understand how we collect, use, and safeguard your data.

8. Intellectual Property

All content on the Glowgen Cosmetics website, including images, text, graphics, logos, and designs, are the intellectual property of Glowgen Cosmetics. Unauthorized use, reproduction, or distribution of our content is prohibited.

9. User Conduct

When using our website, you agree not to:

  • Violate any laws or regulations.

  • Post or transmit any harmful, abusive, defamatory, or objectionable content.

  • Attempt to gain unauthorized access to our systems or interfere with the operation of our website.

10. Limitation of Liability

Glowgen Cosmetics will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. This limitation applies to all claims, whether based on warranty, contract, or any other legal theory.

11. Indemnification

You agree to indemnify, defend, and hold harmless Glowgen Cosmetics and its affiliates, employees, and agents from any claims, damages, losses, or expenses, including legal fees, arising from your use of our website, products, or violation of these Terms.

12. Governing Law

These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

13. Changes to Terms

Glowgen Cosmetics reserves the right to change or update these Terms at any time. We recommend checking this page periodically for any updates.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • UPI

  • PhonePay/Paytm/Gpay

  • Netbanking

  • COD

  • ​PAYPAL

  • Offline Payments

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